Compliments and Complaints

How do I Compliment an employee or File a Complaint?

Why Should I take the time to submit a compliment or make a complaint?

A citizen compliment or complaint causes the police to examine the service we provide to our community and make the necessary improvements in the way we provide those services.

When you send us a compliment it lets us know we are doing a good job and helps us recognize those officers and civilians for the excellent work they do.

When you send us a complaint we can examine our procedures and practices and improve our service.

If I file a complaint what happens?

Your complaint will be documented on a complaint form and if it is not resolved immediately it will be assigned for an inquiry. If it is determined to be a minor violation it will remain an inquiry; if it is considered a violation that may lead to discipline it will be assigned to a supervisor or the Internal Affairs Unit and investigated. The investigation will be reviewed by the chain of command to determine any action taken. You will be notified of the status of your complaint.

Your complaint will have no impact on any charges placed against you. Criminal and traffic charges must be resolved by the courts.

Click to Report an Officer Complaint

Officer Compliments Form

Westminster Police Department Complaint Process